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Shipping & Returns

In-store Shopping

We are open to 4 customers at a time and ask that you sanitize your hands upon entry and wear a mask if you are able to do so. We ask that you respect our requests and our staff members - our intention is to keep our store a safe and healthy space.

Curbside Pick Up

We offer curbside pick-up for online and telephone orders and anyone who is uncomfortable coming into the store. 

 Shipping

Currently we are offering shipping options through Canada Post, and prices will vary depending on size, weight and destination of products. Gift Cards are only be available for in-store pickup.  

Returns Policy

Returns: BC Playthings is happy to accept return of most items; i.e if the item is defective, as per the manufacturer. Please bring in the item with your receipt. We accept returns of unopened toys with tags intact up to 30 days of purchase for exchange or store credit only.

If you need to return an item from an online order, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Thank you!