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Shipping & Returns

In-store Shopping

We are open to 4 customers at a time and ask that you sanitize your hands upon entry and wear a mask. If you are unable to do so, we ask that you contact Donna to make an appointment. We ask that you respect our requests and our staff members - our intention is to keep our store a safe and healthy space.

Curbside Pick Up

We offer curbside pick-up for online and telephone orders and anyone who is uncomfortable coming into the store. 

 Shipping

Currently we offer shipping options through Canada Post, and prices will vary depending on size, weight and destination of products.   

Returns Policy

BC Playthings is happy to accept return for exchange or store credit for most items, as long as they are returned in good condition. Please bring in the item and your receipt. We accept returns of unopened toys with tags intact up to 30 days of purchase for exchange or store credit only, with the exception of defective items, as per the manufacturer.

Thank you!